Owner consent is a trust courtesy here, not the legal requirement it is in human healthcare
Unlike a human medical practice, a pet patient isn't protected by patient-privacy law the way a person is. A veterinary business has real latitude a human healthcare practice legally doesn't. Asking the owner's permission anyway is still worth doing consistently, since it is their pet's story and their relationship with the practice. But the constraint here is about trust and courtesy, not a compliance requirement, which is a different calculation than the one a dentist or a doctor's office has to make.
Graphic medical content needs real judgment, especially for a veterinary practice
A surgery or emergency-care clip demonstrates real expertise, but this category's audience skews toward people who find that kind of content upsetting rather than reassuring. Judgment about what to show, plus a clear content warning where something is graphic, tends to serve a veterinary practice's audience better than showing everything real and technically interesting.
Cute content earns attention, but expertise earns trust
Animal content performs well almost by default, which makes it tempting to rely on entirely. But a business also needs to demonstrate visible expertise to convert that attention into a client trusting them with an animal's care. The strongest accounts pair both.
Plain-language education answers real owner anxiety
A clear answer to a common pet health or care question addresses real anxiety a pet owner is likely feeling, and tends to build trust ahead of a visit. This is a category where useful information performs especially well.